One chat is one guest question and its answer. No overage charges — if you reach your daily limit, the assistant pauses until midnight UTC.
For setting up and seeing real guest questions. Doesn't expire.
For a busy restaurant. Early restaurants keep this price as it rises.
Plus applicable taxes. Upgrades are switched on by hand for now.
For groups with several locations or heavy traffic.
| Feature | Free | Pro | Business |
|---|---|---|---|
| Chats per day | 100 | 500 | Higher, agreed with you |
| Workspaces (locations) per account | 3 | 3 | More on request |
| Custom facts | 3 | 10 | 10 |
| Dish facts (dietary tags, portions) | 10 | 200 | 200 |
| Longest guest question | 500 characters | 2,000 characters | 2,000 characters |
| Guests can ask in other languages | Not included | Included best effort | Included best effort |
| Menu upload (PDF, scan, photo) | Included | Included | Included |
| Hosted menu page + table QR code | Included | Included | Included |
| Guests Asked, Review Queue, Analytics | Included | Included | Included |
| “Powered by SavvyMenu AI” badge | Shown | Removable | Removable |
| Support |
One guest question and the assistant's answer. Questions you ask in the Playground count too, as do answers the assistant serves from its saved replies. The daily count resets at midnight UTC (8 pm Eastern in summer, 7 pm in winter).
There are no overage charges, ever. The assistant pauses until the count resets at midnight UTC, and guests are asked to call or visit the restaurant in the meantime. Your usage is always visible in Settings → Plan & usage. If you're hitting the limit regularly, that's the moment to move to Pro.
Request Pro from Settings → Plan & usage, or email support@savvymenuai.com. We set up payment by email and switch your plan by hand, usually within one business day — self-serve billing isn't built yet. To downgrade or cancel, just email us — nothing in your workspace is deleted.
Restaurants that join Pro now pay $29 CAD a month (plus applicable taxes) and keep that price as the list price goes up, for as long as they stay on Pro.
The chat window's buttons and labels come in English and Spanish. On Pro, the assistant also accepts questions in other languages (best effort): replies may come back in the guest's language or in English, its built-in messages stay in English, and it works best when your menu is in English. On the Free plan it answers questions in English only.
It's built to call a dish vegan, halal, gluten-free, nut-free and so on only when your menu or your facts say so word for word, and otherwise to tell the guest to check with the restaurant. Answers that use the dietary tags you set always include a reminder to confirm with staff. It's still AI and can get things wrong, so keep allergy facts short and exact — you're responsible for what you publish.
Yes — every plan includes up to 3 workspaces, one per location, each with its own menu, facts, menu page and QR code. Plans apply per workspace. For more locations, talk to us about Business.
On any site where you can add a line of code before </body> — Wix, Squarespace, WordPress, Shopify, Webflow and more (some only allow custom code on paid plans; see the install guides). No website, or a plan that can't add code? Use your hosted menu page and QR code instead.
Guest questions and answers are kept for 90 days so you can see what guests ask, then deleted. To write answers, questions and your menu text are sent to our AI provider (Groq); sign-in is handled by Clerk; the site runs on Vercel. We don't train AI models on your menus or chats. Details are in Data & privacy.
Not a separate one — the Free plan doesn't expire, so you can set everything up, publish your menu and see real guest questions before deciding.